The Role of Technology in Productivity

Technology has revolutionized the way we work, communicate, and collaborate. From automation tools to time management apps, there are many ways that technology can help individuals and businesses increase their productivity and achieve their goals. It has made it possible for us to work from anywhere in the world, collaborate with colleagues across time zones, and automate routine tasks.

In this article, we’ll take a closer look at the role of technology in productivity, its benefits and drawbacks, best practices for using technology for productivity, and examples of productivity tools that will boost your team efficiency.

The pros and cons of technology in terms of productivity

Let’s start with delving into the positive and negative effects of technology on productivity.


Increased efficiency. Technology can improve efficiency by speeding up processes and reducing errors. It can help us work more efficiently by automating repetitive tasks, providing instant access to information, and streamlining communication and collaboration.

Automation. With the use of technology, we can automate many routine tasks, such as data entry and invoice processing, freeing up time for more creative and valuable work.

Better collaboration & communication. Now it’s way easier for teams to collaborate on projects, regardless of their location. With tools like video conferencing, instant messaging, and project management software, teams can work together in real-time, share files, and communicate effectively, regardless of their location.

Data analysis. Technology has made it easier to analyze data and make informed decisions. With tools like business intelligence software and machine learning algorithms, we can make data-driven decisions that improve productivity and efficiency.

Flexibility. Thanks to technology, we can work from anywhere, at any time, allowing us to be more productive and better balance our work and personal lives.

Customization. Technology allows us to customize our work environment, choosing the tools and apps that work best for us.


However, there are also some drawbacks of using technology for productivity. Here’s some of them:

Distraction. Technology can be a major distraction, especially with the prevalence of social media and other forms of online entertainment. It’s important to set boundaries and limit the amount of time spent on non-work-related tasks.

Overreliance. Technology can be a double-edged sword, and it’s important not to become too reliant on it. In the event of a power outage or technology failure, teams should have backup plans in place to ensure continuity of work.

Security. With the prevalence of cyber threats and data breaches, it’s important to ensure that sensitive data is stored securely and that all necessary precautions are taken to protect against cyber-attacks.

Information overload. With so much information available at our fingertips, it can be challenging to filter out the noise and focus on what’s important. At a certain point, the amount of information and notifications we receive can be overwhelming, leading to burnout and inability to disconnect from work.

Isolation. The increased reliance on technology and lack of face-to-face interactions can lead to social isolation, particularly for remote workers.

Health issues. Extended periods of sitting in front of a computer can cause health issues such as eyestrain, back pain, and carpal tunnel syndrome.

Best practices for leveraging technology to increase productivity

As we can see, technology has its downsides when it comes to productivity. With the constant bombardment of notifications, emails, and instant messages, it’s easy to get sidetracked and lose focus.

To overcome these challenges, it’s important for individuals and companies to establish boundaries and best practices for technology use. Here are some tips:

1. Establish “no-tech” times or zones

Encourage employees to disconnect during specific times, such as during meals or after work hours. Turn off notifications when you’re working on an important task and schedule specific times during the day for checking email and social media.

Additionally, create designated areas in the office where the use of technology is prohibited, such as in conference rooms or during meetings.

2. Prioritize tasks

Help employees prioritize their tasks by setting clear goals and deadlines. This will help them stay focused and avoid getting sidetracked by less important tasks.

3. Use productivity apps

 There are a variety of apps available that can help individuals and teams stay organized, track progress, and manage their time more efficiently. That can be project management tools like Trello, Asana, as well as task management apps such as Planner or simply OneNote.

Take the time to research and choose the best productivity tools for your needs, and make sure they integrate well with other tools you are already using. Don’t be afraid to experiment with different tools until you find the ones that fit your needs.

→Download White Paper: Microsoft Teams & Planner Best Practices

4. Set expectations and goals

Make sure that employees understand what is expected of them in terms of technology use. This includes when they are expected to be available and how quickly they are expected to respond to messages. You may also want to identify your productivity goals and the tools that can help you achieve them. Don’t just use technology for technology’s sake.

5. Encourage breaks

 Encourage employees to take breaks throughout the day, away from their screens. This will help prevent burnout and increase productivity in the long run. Taking regular breaks can also help reduce the risk of health issues associated with prolonged computer use. Get up, stretch, and take a short walk every hour or so. You can even leverage technology that will help you set up focus hours and reminders for breaks as well as give you analytics so you can track your progress towards productivity goals. Viva Insights is one of the tools that can provide you with this data.

6. Use automation

 Automation can help reduce the time spent on routine tasks, freeing up time for more creative and valuable work. Organizations should consider using automation tools to streamline workflows and increase efficiency. Depending on your organization’s needs, you can leverage CRMs such as HubSpot, Salesforce, Pipedrive and others as well as automation software like Zapier and Power Automate.

→Download: Microsoft Teams & Salesforce Integration Guide

7. Ensure ethical use

Organizations must ensure that technology is used ethically and responsibly. This includes protecting sensitive data, respecting employee privacy, and avoiding unethical practices like surveillance.

8. Build relationships

 Use technology to build relationships with colleagues, particularly if you work remotely. Schedule regular check-ins and use video conferencing to maintain a sense of connection.

9. Backup systems

 Have backup systems in place in case of technological failures. This can include cloud storage, backup servers, and redundant hardware.

10. Invest in training

To get the most out of productivity tools, it’s important to invest in training and education. This might include attending workshops or webinars, reading user manuals, or working with a consultant to optimize your workflows.

Technology has come a long way in recent years, and the latest trends are all about making our lives more productive. From artificial intelligence to cloud computing, there are plenty of exciting developments to keep an eye on. Let’s explore some of the top trends in technology for better productivity.

Artificial Intelligence (AI)

Artificial intelligence is changing the way we work at light speed these days. Only in the past few months hundreds of new AI-powered tools appeared for a variety of purposes. AI is automating repetitive tasks, analyzing data and providing insights and predictions that help us make better decisions. AI-powered tools can help us save time and increase accuracy, making us more productive in the long run. For example, chatbots can automate customer service inquiries, freeing up time for employees to focus on more complex tasks. Chat GPT by Open AI can serve you as an idea-generator, content writer, and even consultant on for practically any aspect of your work!

AI-powered personal assistants like Siri and Alexa can help us manage our schedules, set reminders and answer questions, making us more efficient and organized.

Cloud computing

Cloud computing has become increasingly popular in recent years, and for good reason. With cloud-based software and services, you can access your files and data from anywhere with an internet connection, making it easier to work remotely or collaborate with team members who are in different locations. Cloud-based productivity tools like Microsoft 365 and Google Workspace allow teams to work together in real-time, share documents and collaborate on projects, streamlining the workflow and making everyone more productive.

Internet of Things (IoT)

The Internet of Things (IoT) is a network of interconnected devices that can communicate with each other and exchange data. IoT devices can be used in a variety of settings, from smart homes to industrial factories, and can help us save time and increase productivity. For example, IoT devices can monitor equipment and alert us when maintenance is required, reducing downtime and increasing efficiency. IoT-enabled smart homes can automate tasks like turning on lights and adjusting the temperature, freeing up time for other activities.

Augmented and virtual reality

Augmented and virtual reality technologies are becoming more prevalent in the workplace, and can be used to enhance productivity in a variety of ways. For example, AR technology can be used to provide workers with real-time instructions and visual aids, making it easier to complete complex tasks. VR technology can be used for training and simulation, allowing workers to practice new skills in a safe, controlled environment. By using these technologies, companies can improve efficiency, reduce errors and increase employee engagement.

Collaboration tools

Collaboration tools have become essential in today’s workplace, as more and more companies adopt remote work policies. Tools like Microsoft Teams and Slack make it easy for teams to communicate and collaborate on projects, regardless of their location. These tools can help teams stay connected, share information and streamline workflow, making everyone more productive.

Technology that improves productivity

With the right tools and technologies, it’s easier than ever to work smarter, not harder. Let’s explore what technologies you could use to achieve that.

Communication and collaboration tools

Communication and collaboration tools are crucial for productivity, especially in today’s remote work environment. And tools like Slack and Microsoft Teams are perfect for this mission. They t offer features like video conferencing, screen sharing, and document collaboration, making it easier to work together on projects.

One example of a productivity-boosting tool for Microsoft Teams is nBold. nBold is a Collaboration Process technology that helps organizations build Collaboration Templates in Microsoft designed to help teams work more efficiently. From project management to sales and HR processes, nBold’s templates can streamline various tasks, saving time and reducing errors.

Additionally, nBold integrates with other 3rd party apps, including Salesforce, HubSpot, Trello, and others, enabling teams to work seamlessly across different platforms. With nBold, teams can improve collaboration, automate tasks, and ultimately boost productivity.

Task management apps

Task management apps are an essential productivity tool. These apps help you keep track of all your tasks and projects, so nothing falls through the cracks. Popular task management apps include Todoist, Trello, Asana and Planner. With these apps, you can create to-do lists, set deadlines and reminders, and collaborate with others to get things done.


Email management tools

Email can be a major productivity drain, but there are tools that can help. Fortunately, email management tools like Boomerang, SaneBox, and Mailstrom help you manage your inbox more efficiently. These tools can help you prioritize important messages, schedule emails to be sent later, and unsubscribe from unwanted newsletters and promotions.


Cloud Storage Services

Cloud storage services like SharePoint, Dropbox, Google Drive, and OneDrive are essential for productivity in today’s world. With these services, you can access your files from anywhere, collaborate with others, and easily share documents with colleagues and clients. These services also offer automatic backups, so you don’t have to worry about losing important files.


Technology has become an essential tool for improving productivity in today’s fast-paced world. While there are some potential drawbacks to using technology for productivity, there are many ways to overcome these challenges and make the most of technology’s benefits. With the right tools and strategies in place, technology can help you achieve more than you ever thought possible.

Spend less time managing Teams and more time collaborating
Let us handle the details