Customer handoff made easy​

nBold helps organizations set up seamless sales-to-customer-success handoff
with Microsoft Teams and any CRM system
Microsoft Teams, Pipedrive, Salesforce, HubSpot
Microsoft Teams Sales Director Salesforce

Pre-built teams per each customer

Get fully equipped workspaces in Teams whenever a new deal is closed in your CRM

Microsoft Teams Customer Success

Key data and tools in place

Each team already contains everything needed to build strong relationship with customers

Microsoft Teams Deal Room HubSpot

Cross-team alignment

Connect people across functions who work on onboarding and supporting customers

Get a collaboration workspace once a deal is closed

Once you close the sale, a new team will be created in Microsoft Teams automatically from your own Collaboration Template.

CRM to archive in Microsoft Teams Customer Success

Turn your plan of actions into actionable frameworks

Each team contains guidelines and knowledge base for your support team, a board of tasks and other required data. Now everyone knows what to do when a deal is closed.

Get everyone on the same page​

Get your sales reps who closed the sale and the customer success team who work on onboarding and supporting your to collaborate smoothly in one location.

Get everyone on the same page​
Automate routine tasks and focus on what really matters – your customers’ needs ​Microsoft Teams

Automate routine tasks and focus on what really matters – your customers’ needs ​

No need to manually share customer updates from your CRM to Teams. Receive automatic Teams notifications about customer updates and monitor their progress.

Store your customer details in one location

No more switching between the platforms – store account details, activities and updates in a single team and automatically archive or delete it later, if needed.

CRM to archive in Microsoft Teams

Get a collaboration workspace once an opportunity is closed

Once your Opportunity is closed, a new team will be created in Microsoft Teams automatically from your own Collaboration Template.

CRM to archive in Microsoft Teams Customer Success

Turn your plan of actions into actionable frameworks​

Each team contains guidelines for your support team, a board of tasks and other documentation, data and tools required for building relationships with customers. Everyone knows what to do and how to do it once an opportunity is closed.

 

Get everyone on the same page​

Bring together people who work on onboarding and supporting your new customers even if they don’t have Salesforce license.

Get everyone on the same page​

Automate routine tasks and focus on what really matters – your customers’ needs ​

No need to manually share customer updates from Salesforce to Teams. Receive automatic Teams notifications about Opportunity record updates and monitor your customer’s progress

Automate routine tasks and focus on what really matters – your customers’ needs ​Microsoft Teams

Store your customer details in one location

No more switching between the platforms – store account details, activities and updates in a single team and automatically archive or delete it later, if needed.

CRM to archive in Microsoft Teams